Terms and Condition

Welcome to Flex Sourcing. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. General Information

Flex Sourcing operates as a global apparel sourcing and product development company based in Bangladesh. These Terms & Conditions govern your use of our website, communication, and any business conducted through Flex Sourcing.

2. Acceptance of Terms

By accessing this website or engaging in business with Flex Sourcing, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please discontinue use of our website or services immediately.

3. Products & Services

Flex Sourcing provides apparel design, product development, sourcing, and export-related services.
All product specifications, designs, and descriptions are provided for general information only and may be subject to change without prior notice.

4. Orders & Pricing

  • All orders are subject to acceptance by Flex Sourcing.
  • Pricing may vary depending on material cost, order volume, and production requirements.
  • Quotations are valid for a limited period as stated in the proposal.
  • Any applicable taxes, duties, or shipping fees will be communicated before final confirmation.

5. Payment Terms

  • Payment methods and schedules must be agreed upon in writing prior to production.
  • Flex Sourcing accepts secure payments through approved banking or digital channels.
  • Delayed payments may result in production hold or cancellation.

6. Shipping & Delivery

  • Flex Sourcing manages global shipping through verified logistics partners.
  • Delivery timelines depend on production schedules, destination, and transport availability.
  • We are not liable for delays caused by customs, natural disasters, or third-party carriers.

7. Quality Assurance

All products are inspected under strict Quality Control and Quality Assurance procedures.
Flex Sourcing ensures that finished goods meet the agreed specifications and international quality standards before shipment.

8. Returns & Claims

Any claims regarding product defects or discrepancies must be made in writing within 7 days of receiving the goods.
Flex Sourcing reserves the right to inspect returned items before approving replacement or compensation.

9. Intellectual Property

All designs, images, logos, text, and materials on this website are the property of Flex Sourcing or its licensors.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Confidentiality

Both Flex Sourcing and its clients agree to maintain the confidentiality of all shared business information, designs, and trade data.

11. Compliance & Ethics

Flex Sourcing follows international labor laws, safety protocols, and ethical sourcing standards.
We work only with compliant factories that maintain safe and fair working conditions.

12. Limitation of Liability

Flex Sourcing shall not be liable for any indirect, incidental, or consequential damages arising from product use, delays, or interruptions beyond its reasonable control.

13. Modifications

Flex Sourcing reserves the right to modify or update these Terms & Conditions at any time without prior notice. The revised version will be effective immediately upon posting on this website.